TEND llc brings broad professional experience and expertise to managing processes, projects, and outcomes. TEND works with clients and collaborators to produce desired results that define project success. Standard metrics of scope, schedule, and budget are tools that can help manage process, but they do not define success. Projects must anticipate, plan for, and manage organizational and operational change—successful transformation of spaces, activities, programs, and capacities characterize great projects.


Manage needs assessment, benchmarking, and program development processes in pursuit of project definition and vision

Identify strategic priorities that unlock project success

Evaluate organizational capacity for change and develop plans to ensure the organization is prepared for project success

Facilitate meaningful participation of staff and governance in planning and project execution

Assist in creating realistic project scope, schedule and budgets and recommend a sustainable model for ongoing, integrated project management and evaluation

Jim Labeck

Jim Labeck founded TEND in 2013 as a vehicle to work with organizations to manage change with thoughtful planning and strategic vision. Jim served as the Project Director and Director for Operations for the Isabella Stewart Gardner Museum’s $114 million, Renzo Piano extension project. The Gardner Museum project has served as a model for staff and governance contributing to the development of an innovative and bold vision, carefully and strategically implemented, that transformed the organization and prepared the museum for its second century.

Jim Labeck has broad experience planning and managing organizational change, crafting staff and governance strategic planning processes, supervising design and construction teams, and managing complex projects. Jim has worked in Boston for 30 years, including for the Boston Landmarks Commission as a planner and for Historic Boston Incorporated as a project manager. He lives in Charlestown with his wife and family and holds a BA in English and History from the University of Connecticut, and an MBA from Boston University.